Returns Policy

We hope that you will be delighted with everything you buy from Nina B.

If it's not exactly right, you can return your purchase for exchange or refund within 28 days.   Items must be returned inside the original box and packaging and be accompanied by your receipt.

Unless it is faulty, jewellery that has been worn, altered or engraved cannot be returned.

Any charges for gift-wrapping cannot be refunded.

Seal the jewellery into the original packaging and return to:

Nina B
P.O. Box  469
West Byfleet
KT14 9BX

We strongly recommend that you obtain proof of postage.  We cannot accept responsibility for anything lost or damaged when posted by you.

As soon as we receive your package we will send a replacement or credit the card used for your purchase.    Just let us know which you would prefer.

Yours truly

Nina B

  • Buying a Gift

    ...looking for the perfect present? Our hand picked gift selection makes your life easy.

    With our beautiful Gift Wrapping and free delivery
    there is nothing left
    for you to do..

  • Our Promise

    All our jewellery is made
    from 925 sterling silver.

    We only use genuine, natural stones and pearls.

    If you are not happy with your purchase, you can return it for credit.

    Any queries, just get in touch

  • About Us

    Founded by Nina Pedersen in 1964, we remain dedicated to the Danish tradition of fine design from our workshops in England.

    We're committed to
    excellent customer
    service - read more about
    us here